Privacy Policy

Effective Date: 26 October 2026

1. Introduction

Welcome to FDE Force! We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal information when you use our services or participate in our feedback collection processes.

2. Information We Collect

• Voice Notes: We may capture voice notes from users during interviews, which are processed by our third-party service providers and are not retained in our system.
• Personal Data: When you sign up or participate in our interviews, we may collect your name, email address, and other contact information.
• Feedback Data: We collect responses given in interviews.
• Usage Data: We collect data about how you use our services, including interaction data, device information, and log data.

3. How We Use Your Information

• Service Provision: To provide and improve our services.
• Debugging: To debug issues and ensure the smooth functioning of our services.
• Communications: To communicate with you about updates, offers, and service-related information.
• Feedback Analysis: To analyze and act upon the feedback received to improve our products and services.

4. Data Sharing and Disclosure

• Findings by Role: Findings shared with the vendor are written by role, never by name. Where only one person holds a role, they may still be identifiable.
• Third-Party Service Providers: We use third-party services like Dialt and Railway to host and process data.
• Legal Requirements: We may disclose your data to comply with legal obligations or to protect our rights.

5. Data Security

We implement robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our services are hosted on secure Railway servers in the EU.

6. Data Retention

Voice notes are processed by our third-party service providers and not retained in the system. Feedback data and other personal data are retained as long as necessary to fulfill the purposes outlined in this policy.

7. Your Rights

• Access and Correction: You have the right to access and correct your personal data.
• Deletion: You can request the deletion of your data.
• Objection: You can object to the processing of your data.

8. Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at [email protected].